5 ELEMENTS is compliant with The General Data Protection Regulation (GDPR) (EU) 2016/679.
At www.5elementsofficial.com, we collect:
- Your name and surname
- Your email address
- Your physical address
- Your phone number
- The data about the browser and device you use to view the store
- The way you navigate the store
We gather your contact details because they are necessary to accept and process your orders, and to make sure you’ve got your packages.
We gather the details of your technical equipment and on-site behavior in order to make our store more user-friendly, and to personalize our store services for you (for example, to automatically switch the store to the mobile version).
Our store works with outside companies in order to provide the best service possible for you, and in order to do so, they use some of the personal details you provide. We limit the data they can access to only what is necessary for them to perform their obligations.
- Payment services use your credit card number, your name and surname to verify and process your payments for our products
- Our manufacturers and stock keepers use the data of your order contents to assemble the necessary package for you
- Postal services use your first name, last name, and physical address to arrange the product delivery for you
- Mass mailing services use your email address to send you emails (if you have subscribed for them)
You can email us at firstname.lastname@example.org and ask:
- To receive the copy of your personal details we have collected
- To delete your personal details from our system
- To withdraw your consent (if you previously agreed to provide us with the data, but then changed your mind)
We are doing our best to guarantee the security of your personal details while keeping and using them.
Thank you for your cooperation and support!